Telcoin Services and Support

Support Center

Telcoin Services and Support

Account Registration

  • What network does Telcoin use?
  • How to download the Telcoin mobile app?
  • Navigating Your Telcoin App
  • Telcoin Wallet Verification Guide
  • What documents do I need to open an account?
  • How long does it take to open an account?
  • If You're Not Receiving an SMS Code:

Account Management

  • Can I access my account from my laptop?
  • Changing Your Phone Number:
  • Resetting Your Security Code:
  • What happens if I lose my Phone?
  • Where can I find my Seed Phrase?
  • What happens if I receive digital assets that are not listed and are sent to my wallet?

Product Support

  • Trading Digital Assets on the Telcoin Mobile Application
  • Troubleshooting Trading Issues

Transactions

  • Debit Card Deposit Guide
  • Debit Card Withdrawal Guide
  • Digital Asset Deposits on the Telcoin Application
  • Digital Asset Withdrawal on the Telcoin App
  • Troubleshooting Issues with Deposits
  • Remittances on the Telcoin Application

Complaints

  • What is a Complaint?
  • How to make a Complaint?

What documents do I need to open an account?

Telcoin requires a government issued document such as a driver's license or passport. National ID is only accepted in certain regions and may not always result in a successful verification.

 

If you require further clarification, or want to double check anything before submitting your documents, please contact support. We are here to assist you every step of the way!

 

 

 

 

More articles in this section

What network does Telcoin use?

How to download the Telcoin mobile app?

Navigating Your Telcoin App

Telcoin Wallet Verification Guide

How long does it take to open an account?

If You're Not Receiving an SMS Code: