The security of your assets is our top priority at Telcoin. We understand the importance of safeguarding your account against potential fraud risks. To ensure your assets are protected, we have established a robust process for changing your mobile number.

How to Request a Phone Number Change:

If you wish to change your mobile number, please follow these steps:

1. Visit Our Support Page: Begin by visiting our Support page. This is where you'll create a support desk ticket to initiate the phone number change process.

2. Create a Support Desk Ticket: In your support desk ticket, please provide the following information:

   a. Phone Number Associated with Your Account: Let us know the current phone number that is linked to your Telcoin account.

   b. Phone Number You Would Like to Change To: Specify the new phone number you'd like to associate with your account.

Important:

As part of our Enhanced Due Diligence Process, there may be a need for additional documentation to proceed with your request. This is a precautionary measure to ensure the security and integrity of your account.

We appreciate your understanding and cooperation in this matter. Rest assured, our dedicated support team is here to assist you through this process. Your safety and the protection of your assets are of utmost importance to us.

If you have any questions or require further assistance, don't hesitate to reach out via our Support Desk. We're here to help you every step of the way.