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Telcoin Services and Support

Troubleshooting Issues with Deposits

 

Wrong Address Recovery

Please note that Telcoin does not provide token recovery if a deposit is made using the wrong wallet address. It is essential to take responsibility for ensuring your deposits are made correctly. However, we understand that significant losses can be concerning. In such cases, Telcoin's discretion determines whether assistance can be provided in recovering the funds.

 

If You've Deposited via Ethereum:

If you've made a deposit via Ethereum and need assistance, please reach out to the Telcoin Support Desk, providing the following information:

  • Mobile Number + Country Code (e.g., +1 1234567890):
  • Your Telcoin Wallet Address
  • Token Name
  • Amount: