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Telcoin Services and Support

Debit Card Deposit Guide

 

Step 1: Navigate to the home page on the Telcoin Application and press Deposit located at the top right hand corner of the screen. From here, choose Debit Card and place the amount of the USDC you intended to deposit.

 

 

Step 2: Confirm Deposit

The Confirm Deposit page shows the amount of your deposit, deposit fees and the total amount that will be charged to your debit card, along with important information about debit card deposits. This is NOT the final page of the deposit.

If you agree with the rate, please tap confirm. You will then be directed to go through the Transak KYC.

 
 
 

Step 3: Transak KYC

Upon confirmation, you will be automatically routed to Transak.

Our Partner requires a separate KYC before you can proceed with the deposit.

 
Once done with the KYC, you will be directed to the Debit Card information page to finalize your deposit.
 

Step 4: Final Confirmation of the Deposit 

Place the code, tap on the checkbox under "I agree with Transak's Terms of Use and Privacy Policy" and tap on continue.

 

 
IMPORTANT REMINDERS:
  1. Your Telcoin application should be updated to the latest version.
  2. It is imperative to use the same mobile number, email address and identification that was used with the Telcoin Application when going through the Transak KYC.

 

FAQs

Can I deposit using my debit card without doing KYC?

  • No. Only Telcoin approved accounts can use this product. 

How will I find out if my Transak KYC is approved?

  • An email notification will be sent to you by Transak to confirm your KYC approval.

What is the minimum or maximum deposit amount?

If you have any further questions or clarifications please reach out to our Support Desk.